Returns & Exchanges
Items must be returned (postmarked) within 10 days of receipt. It is the customer's responsibility to handle return shipping cost- we do not offer free returns.
The following rules apply:
- Returned merchandise should be unwashed, unworn, in original condition with tags attached
- Jewelry, swimwear & bodysuits are FINAL SALE
Only regular priced items may be returned. Sale or discounted merchandise is FINAL SALE
Sale or Discounted Merchandise
Sale merchandise includes items in the sale tab & items purchased in a promotional sale with a discount value of 25% or higher [ex. flash sales, holiday sales, Black Friday/Cyber Monday Sales]
Items purchased by first-time customers using the 10% new customer discount are eligible for return only if the items purchased were regular priced items (sale items are still final sale)
We reserve the right to determine if returned merchandise is in sellable condition.If an item is shipped back that doesn't meet the requirements, the package will be returned to the customer at their expense
To initiate a return or exchange, please email firstname.lastname@example.org with your order number.
Please allow 5 to 7 business days for processing your return. If you would like to exchange an item, please return the original item(s) and we will ship the new size or color once received.